Contact Our Lab & Bench Technicians
Have a dead smartphone, short-circuit motherboard, or looking for practical chip-level coaching? Reach out directly via WhatsApp, telephone, or visit our working lab in Cooch Behar.
WhatsApp Support
Instant Bench Chat
Fastest response. Send photos, motherboard symptoms, and get an immediate bench slot.
Direct Phone Call
+91 75018 90772
Speak directly with our workbench technicians during opening hours (10 AM – 8 PM).
Email Desk
team@tsrms.in
Best for B2B shop tie-ups, coaching syllabus requests, and bulk repair invoicing.
Lab Location
Cooch Behar, West Bengal
High School Road, Balaier Hat, Balarampur, Cooch Behar, West Bengal 736134
Live Lab Bench Status
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Direct Bench Message Composer
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A Working Hardware Lab, Not a Counter
Founded in 2018 in Cooch Behar, TSR Mobile Solutions was created to provide transparent, component-level micro-soldering repairs and hands-on coaching for hardware technicians across Eastern India.
4800+
Boards Repaired
96%
Hardware Success Rate
320+
Technicians Trained
12 yrs
Bench Experience
Transparent Diagnosis
You see the fault, the oscilloscope measurement, and the fix. We explain everything in plain language before any work starts.
Component-Level Work
We repair the board, not blindly replace it. Micro-soldering dead PMICs and reballing CPUs keeps costs low and prevents e-waste.
Technicians First
Every walkthrough we publish and every student batch we train exists to raise the benchmark of mobile engineering in India.
Our workshop — High School Road, Balaier Hat
Cooch Behar LabVisiting the Lab in Cooch Behar
High School Road, Balaier HatBalarampur, Cooch BeharWest Bengal 736134Workbench Operating Hours
Weekly bench schedule for diagnostic intake & customer pickups
- Tuesday – Thursday10:00 AM – 8:00 PM
- Saturday – Sunday10:00 AM – 8:00 PM
- Monday & FridayWeekly off
- Public holidaysClosed
Bench Note: Mondays and Fridays are reserved for 24-hour thermal soak-testing, motherboard ultrasonic cleaning, and student batch lab exams. Walk-in intake resumes every Tuesday and Saturday morning.
How to Send Motherboards via Courier
Unable to visit Cooch Behar in person? We accept couriered phones and motherboards from all states across India. Follow these 4 simple intake steps:
Backup & Note Details
If the device still powers on, back up your personal data. Note down lock screen PIN/passcode and write down the history of how the phone failed.
Secure Bubble-Wrap Packaging
Wrap the motherboard or phone in at least 3 layers of protective bubble wrap and pack in a sturdy cardboard box. Avoid soft envelopes.
Enclose Contact Sheet
Place a paper inside with your Full Name, Phone Number, WhatsApp Number, and return courier address.
Ship via India Post or Courier
Send via DTDC, Delhivery, Blue Dart, or India Post Speed Post to our Cooch Behar lab address. Share the tracking number on WhatsApp.
Official Lab Courier Address
TSR Mobile Solutions · Attn: Hardware Service Bench
High School Road, Balaier Hat, Balarampur, Cooch Behar, West Bengal 736134 · Phone: +91 75018 90772
Frequently Asked Questions
Do I need an appointment before visiting the lab in person?
Walk-ins are always welcome during opening hours (Tue–Thu and Sat–Sun, 10:00 AM – 8:00 PM). However, notifying us on WhatsApp before arriving helps ensure our lead technician has immediate bench time allocated for your device.
How long does a chip-level diagnosis take?
Basic short-circuit and DC power supply diagnostics usually take 30 to 60 minutes. Complex dual-decker CPU issues or intermittent no-network line faults may require 24 hours of bench soak-testing.
Can I courier phones from outside West Bengal?
Yes! We receive motherboard courier parcels from technicians and shop owners across West Bengal, Assam, Bihar, the North-East, and pan-India. We notify you via WhatsApp video as soon as your parcel arrives.
Is there a diagnosis fee if a dead phone is deemed unrepairable?
We believe in fairness. If a board has a cracked internal PCB layer or dead CPU silicon that cannot be revived, no motherboard repair fee is charged.
Ready to Fix Your Device?
Talk to our lead technician now
Send your phone model and fault description on WhatsApp for a fast diagnostic estimate.